Goods will be accepted back for credit only with the express permission of the seller. Please contact us for instructions on point of delivery.
Made to order products cannot be returned after delivery. Our usual refund policy does not apply to made-to-order products, which cannot be returned or exchanged unless faulty. The above conditions do not affect your statutory rights when goods are faulty, or not as described.
Goods must be returned in their original packaging, unused, unassembled and in a resalable condition. Credit shall not be given for goods received damaged.
The buyer shall unless otherwise stated be responsible for the cost of the return carriage of all goods returned which shall be at the risk of the buyer until actual receipt of the goods by the seller.
Proof of return delivery will remain with the buyer. We reserve the right to charge for incomplete returns, orders placed in error or not wanted.